Privacy Policy
Effective Date: January 22, 2025
At Rosewood Resilience, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment information.
- Non-Personal Information: Device information, IP address, browser type, and browsing behavior on our website.
- Communication Data: Records of inquiries, customer support interactions, and feedback you provide.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Providing and improving our services and products.
- Personalizing your user experience.
- Processing transactions and sending order confirmations.
- Responding to inquiries, support requests, and customer feedback.
- Sending marketing communications with your consent.
- Complying with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted partners who assist in operating our business (e.g., payment processors, hosting providers).
- Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. Despite these measures, no system can guarantee complete security. We encourage you to protect your account by using strong passwords and keeping them confidential.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt out of marketing communications by clicking "unsubscribe" in our emails.
To exercise your rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may include links to third-party websites or services. Rosewood Resilience is not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" at the top will be updated. Continued use of our services constitutes your acceptance of any changes.
Terms of Use
1. Acceptance of Terms
By using our Services, you confirm that you:
- Are at least 18 years old or have parental/guardian consent to use our Services.
- Agree to comply with these Terms and any applicable laws and regulations.
If you do not agree to these Terms, please do not use our Services.
2. Changes to the Terms
Rosewood Resilience reserves the right to modify these Terms at any time. We will post the updated Terms on this page and update the "Effective Date" at the top. Continued use of our Services constitutes acceptance of the updated Terms.
3. Use of Services
When using our Services, you agree to:
- Use them only for lawful purposes.
- Provide accurate and complete information when creating an account or making a purchase.
- Not use our Services to distribute malware, engage in fraudulent activity, or violate the rights of others.
We reserve the right to suspend or terminate your access to our Services if we suspect misuse or violations of these Terms.
4. Intellectual Property
All content on our website, including text, images, logos, and software, is the intellectual property of Rosewood Resilience or its licensors. You may not copy, reproduce, distribute, or create derivative works without prior written consent from Rosewood Resilience.
5. User Accounts
To access certain features of our Services, you may need to create an account. You agree to:
- Keep your login credentials secure and confidential.
- Notify us immediately if you suspect unauthorized access to your account.
- Accept responsibility for all activities that occur under your account.
Rosewood Resilience reserves the right to terminate accounts at its discretion.
6. Payment and Refund Policy
- All purchases made through our Services are final and non-refundable unless otherwise stated.
- By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
- For subscription-based services, you may cancel at any time, but no refunds will be issued for the current billing cycle.
7. Limitation of Liability
To the fullest extent permitted by law, Rosewood Resilience is not liable for:
- Any direct, indirect, incidental, or consequential damages arising from your use of our Services.
- Loss of data, profits, or business interruption resulting from the use or inability to use our Services.
8. Indemnification
You agree to indemnify and hold harmless Rosewood Resilience, its officers, employees, and affiliates from any claims, damages, or losses arising from your violation of these Terms or misuse of our Services.
9. Third-Party Links and Services
Our Services may contain links to third-party websites or services. Rosewood Resilience is not responsible for the content, policies, or practices of these third parties. Access them at your own risk.
10. Termination
We reserve the right to terminate or suspend your access to our Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to our interests or other users.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.